FIX IT COMPUTER REPAIR PRIVACY POLICY

Last Updated: January 8, 2024

This Privacy Policy (“Policy”) governs the data you submit using one or more of the services offered by Fix It Computer Repair, LLC. Please read this Policy carefully. By accessing or using our services, you agree to be bound by this policy.

We will not use or share your information with anyone except as described in this Privacy Policy. This Policy does not apply to information we collect by other means or from other sources. 


1. The Services We Provide.

Fix It Computer Repair, LLC provides a number of information technology support services and computer repair services, including, but not limited to, backups, virus and malware removal, Disk Image services, hard drive replacement and repair, LCD Screen replacement and repair, laptop power jack replacement and repair, registry repair, hard drive defragmentation, data recovery, IT services through remote login, and specific part replacement. 

2. The Personal Information We Collect

Fix It Computer Repair, LLC collects personal information in a number of circumstances in the course of providing services to customers. Personal Information may include:

a) Contact Information: Name, address, telephone number, email address and other contact information.

b) Usage Information and History: Usernames, passwords, ip address, support request history, visits to Fix It Computer Repair, LLC website or related websites.

c) Such other information we may collect with consent or as permitted or required by law.

3. Use of Personal Information

Fix It Computer Repair, LLC generally uses personal information for the following purposes:

a) For billing purposes, including managing, administering, collecting or otherwise enforcing accounts

b) For general administrative purposes and to ensure compliance with legal, regulatory, insurance, security and processing requirements

c) For customer relations purposes. We may contact customers to ensure their satisfaction with our services.

d)     Otherwise with consent or as permitted or required by law. 

4. Disclosure of Personal Information

Fix It Computer Repair, LLC may share your information with third parties for the purpose of providing Services to you and as needed to implement the Service. In all other cases, we will ask your consent before disclosing your Personal Information to an unaffiliated third-party.

We may share or disclose your information with your consent. We cannot control third parties’ use of your information which at all times will be governed by such third-party’s privacy policy.

We may disclose your Personal Information if required to do so by law or subpoena or if we believe that it is reasonable necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Fix It Computer Repair, LLC’ rights or property.

5. How We Protect Your Information

Fix It Computer Repair, LLC uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit or guarantee that your information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

We are not responsible for any data loss, for any reason. PLEASE KEEP A CURRENT BACKUP OF YOUR FILES. If you desire any sort of backup of data or files to be performed as part of our services, then such provision shall be set forth in detail in the description of the Services. Absent such description, we shall not be obligated or assumed to have made any back-ups of your data or files.

In the event that personal information is compromised as a result of a breach of security, Fix It Computer Repair, LLC will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

6. Your Choices About Your Information

You may, of course, decline to submit Personal Information, in which case Fix It Computer Repair, LLC may not be able to provide certain services to you

7. Links to Other Websites

We are not responsible for the practices employed by websites linked to or from any of our services, Websites, or related Web Pages, nor the information or content contained therein. Please remember that when you use a link to go from our Websites or related pages to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.

8. Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.